Federico De Cillia
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Production AI chatbots (RAG)

Retrieval-augmented chatbots that answer from your own knowledge, integrated across your channels.

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Problem

Businesses want chatbots that answer from their own content, not generic models that hallucinate, and they want them where their customers already are.

Approach

I create and implement retrieval-augmented chatbots and agents: vector search, grounded generation, and guardrails against hallucination. I integrate them into websites, Instagram, Facebook Messenger and WhatsApp Business, delivered through GPT Chatbot.

Impact

100+ chatbots created, handling real customer and internal conversations across channels.

Built with Claude and other LLMs.